Cancellation & Refunds
We understand that sometimes plans change, and you may need to cancel or modify your order.
Order Cancellations
- Cancellation Window: Orders can be canceled within 24 hours of placing them, provided they have not been shipped. Once shipped, the order cannot be canceled.
- Process: To cancel your order, contact us immediately at sales@aksdonline.in or call +91 98843 37500 with your order number. We will confirm if the order can be canceled.
Refund Policy
- If your order is canceled before shipment, a full refund will be issued to your original payment method within 5-7 business days.
- In case of partial cancellations or refunds due to returned products, the refund amount will be processed once we receive and inspect the returned items.
Exceptions
- Refunds are not applicable for personalized or special-order products.
- Any product returned in a used or damaged condition not covered under our return policy will not be eligible for a refund.
For further assistance, please contact us at:
AK Suppliers and Distributors
13/14, Singanna Naicken Street, Broadway, Chennai – 600001
+91 98843 37500