No cancellations
Once an order is placed and paid for, it cannot be cancelled. We move orders into fulfilment immediately to dispatch quickly.
Policies
All sales are final
To keep our pricing keen for the trade, A.K. Suppliers & Distributors operates a strict no-cancellation, no-return and no-refund policy. Please review your order — or ask us for a quote — before you pay.
- No cancellations
- No returns
- No refunds
Our policy
Cancellations, returns & refunds
Every order on the store is final.
No returns
Products once sold are not taken back. Please confirm the item, size/grade and quantity before checking out.
No refunds
Payments made for an order are non-refundable. All sales on the store are final.
Before you order
Order with confidence
A minute of checking saves a mistaken purchase.
Check before you pay
Review your cart — items, specifications and quantities — on the order summary before completing payment.
Not sure? Ask first
Request a quote or talk to our sales team before ordering— we’re happy to help you pick the right product, grade or bulk quantity.
GST invoice with every order
A GST tax invoice is raised for every order and shared with you for your records. Prices shown are exclusive of 18% GST, which is added at checkout.
Before you buy
Questions? Ask before you order.
Since all sales are final, reach out for a quote, product advice or bulk pricing before you check out — we’re glad to help.